Product Guide
End-to-end operational workflows for property teams using Relet.
Use this guide to run daily operations with consistent quality across teams and portfolios.
What this guide helps you do
This section covers the workflow sequence that keeps records accurate, billing predictable, and operational handoffs clean.
Quick start
Set up your workspace in a safe order to avoid downstream corrections.
Tenant portal
Invite tenants, onboard access, and run tenant-facing workflows.
Core records
Build high-quality property, contact, and lease records before scaling.
Financial workflows
Operate billables, documents, and transactions with reconciliation discipline.
Operational workflows
Manage maintenance and media evidence with traceable ownership.
Recommended operating model
Run your teams in this order so dependencies are clean and predictable.
Team ownership map
Use this mapping to avoid role confusion and duplicate work.
Owns properties, units, tenancy lifecycle steps, and maintenance follow-up.
Owns billables, document issuance, payment logging, and reconciliation.
Owns incident triage, user guidance, and escalation quality control.
Quality standards
Apply these standards across all modules to reduce rework.
- Every workflow must have a clear owner and completion criterion.
- High-impact changes must be validated on controlled records first.
- Status transitions must reflect real-world completion state.
- Historical records must be archived, not removed, when history matters.
Next steps
- Start with Quick start.
- Enable tenant self-service with Tenant portal.
- Build data quality habits with Properties.
- Prepare change control with Settings.
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